About us

FFETA was formed in 1973 for the benefit of manufacturers, wholesalers and retailers of fire fighting equipment and their customers.

Our main aims are to inform members and encourage customer satisfaction through product integrity and our Code of Conduct.

We are committed to promoting high standards in equipment, workmanship, maintenance and service to the public – and ethical conduct within the industry. We also take the responsibility of eradicating any harmful business practices that might affect the industry.

Anyone involved in the manufacture, wholesale or retail of fire fighting equipment is urged to join FFETA – click here to find out how membership benefits you.

The Association is managed by an Executive Committee of members elected, appointed, or co-opted during the Annual General Meeting. Office-bearers serve in an honorary capacity and receive no remuneration for services rendered.

Code of Conduct

Member of FFETA abide by a code of coduct embracing the following:.

  • To act with integrity, dedication and responsibility at all times, uphold standards, and avoid any action contrary to the public interest that would bring the Association or the industry into disrepute.
  • Decline to act in a professional capacity unless capable, qualified and competent to do so.
  • Uphold the highest degree of professional conduct towards clients, colleagues and competitors.
  • Support improvements to the law and administration, and promote beneficial legislation or other measures affecting the Association and the fire fighting equipment industry.
  • Subscribe to the highest level of safe working practices through training, skills development and daily disciplines.
All FFETA Corporate and Branch members must:
  1. Conform to the SABS Qualification relevant to their section of the industry.
  2. Carry public liability insurance for at least R500 000.
  3. Hold a FFETA recognised certificate of competence for each employee engaged in service maintenance.

Annual General Meeting: 15 November 2018

It is my pleasure to welcome everyone to FFETA’s 45th Annual General meeting. For me, it has indeed been a great honour and a privilege to have served you as Chairperson for the past year. As Chair, I sincerely thank you, the Members, for the opportunity to serve.

FFETA was established in 1973 and for many years had the reputation of being only associated with fire extinguishers. However, FFETA, is in fact, an association that covers all the multifaceted disciplines within the fire industry. Disciplines that include, but are not limited to fire detection, gas suppression systems, sprinkler systems, vehicle extinguishing systems and kitchen canopy suppression systems also fall under the umbrella of FFETA.

The key variable is the “common interest”. The members of FFETA have a sufficient commonality of interest that holds them together. Currently FFETA has a total of 97 members of which 2 are Affiliate, 2 are Branch and 93 are Corporate Members. The turnover of FFETA members is also minimal. Although FFETA’s membership size has been stable in recent years FFETA cannot afford to be complacent about its membership. It can be regarded as a given that FFETA’s membership size determines its ability to command the necessary resources and credibility.

One of the the main objectives according to FFETA’s Constitution is “to promote high standards in equipment, workmanship, maintenance and service to the public and ethical conduct within the industry.” This objective ties well with FFETA’s Code of Conduct that states, amongst others, to “act with with integrity, dedication and responsibility at all times, uphold standards, and avoid any action contrary to the public interest that would bring the Association or the industry into disrepute.” The ability of FFETA to uphold its Code Conduct was well and truly tested this year when a complaint was received from a client expressing their disappointment on the service that was received from a FFETA Corporate Member.

Based on the fact that FFETA expects Members to act responsibly and conduct work to the highest standard, FFETA appointed an independent investigator to conduct an investigation. The investigation revealed certain non-conformances by the FFETA member and these non-conformances were formally brought to the attention of the Member to rectify. The relevant certification body was also informed in writing about the findings of the FFETA investigation. The member’s site was visited unannounced by the certification body who also conducted their own investigation. In this regard FFETA resolved to liaise with the SAQCC Fire should it become evident that a registered serviceman may be guilty of misconduct.

In order to ease and facilitate an investigation against a FFETA member, the Executive Committee drafted a Complaint Form which will be uploaded on FFETA’s new website. The new website with more functionalities will go live in the first quarter of 2019 and will benefit large and small companies to showcase their areas of expertise. FFETA has members throughout the country and the website will give all members access to a variety of information from different sources.

FFETA participated in the QCTO processes that is spearheaded by the SAQCC Fire. The 1475 QCTO Working Committee has already done considerable work to develop the Fire Fighting Equipment Technician. In this regard I want thank Lizl Davel, John Caird, Ivan Radmore and Astrid Wright for unselfishly contributing many days of their time to assist the Qualifications Development Facilitator in this process. The Fire Detection & Gas Suppression QCTO development process also commenced. All these FFETA Members has significant industry knowledge and experience.

Another important objective of FFETA is “to encourage the development of, and to protect and promote the interests of manufacturers, distributors, companies engaged in the supply, installation and maintenance of fire extinguishers of all types, hose-reels, portable fire-fighting equipment and fittings, sprinklers, fire alarms and detection and gaseous systems.”

In this regard FFETA members Jeremy Kellett, Tom Dreyer, Duncan Boyes and Johan Pretorius serve on SANS Working Committees to review SANS 1475 Parts 1 & 2 and SANS 10105 Parts 1 & 2. The mentioned Standards have been revised by the relevant Working Committees. The final drafts have been submitted to the relevant SABS Standards Committee for voting and approval. The Standard Committees have to forward the accepted drafts to the relevant SABS technical Committees for their approval which involves editing of the final drafts. Once this step is completed the draft documents are sent out for public comment. The comment period is 2 months. An agreement was reached with the SABS that FFETA will be informed in writing so that we can ensure that our Members are given access to the draft document for final comment.

FFETA also has representation on the SANAS Steering Technical Committee and the PER Working Committee. FFETA representation at these levels is critical as decisions taken at this level may adversely affect our industry. I want to thank Duncan Boyes, Jeremy Kellet, Tom Dreyer and Johan Pretorius for their devotion to represent FFETA at committees which formulate standards and regulations which have downstream implications for our Members.

FFETA as an industry body is well represented at the SAQCC as required by the MOI. Engagement with SAQCC enable FFETA to inform members of cross cutting issues relating to qualification and certification of the Authorised/Competent Persons. FFETA furthermore has representation at committee level of other industry bodies such as the FDIA and IFE. The key point is that FFETA does not have a natural monopoly and the cross pollination between industry bodies and associations can only strengthen the fire industry as a whole.

Information communicated via platforms such as the website and newsletter serve as an early warning system to inform members of developments that affect our industry. In this regard I want to thank Pre Govender for compiling the FFETA newsletter.

As Chairperson I sincerely hope that FFETA provides its members the opportunity to network by building long-terms relationships and partnerships that are mutually beneficial. Potential clients should associate a FFETA Member with quality service. FFETA’s active participation in committees that review and compile regulatory documents benefits members as this influence has become an absolute necessity for the survival of businesses in our industry.

I want to express my sincere appreciation to Rosemary Cowan that meticulously manage the day-to-day business of FFETA and ensuring that all decisions and processes are properly documented and minutes taken. The timeous submission of accurate minutes and agendas influences the quality of discussions at the Executive Committee meetings.

Lastly I want to thank all the Executive Committee members allocating their time to all aspects of FFETA.

Yours faithfully

BELINDA VAN DER MERWE
CHAIRPERSON

Complaints and Compliments

Both complaints and compliments are considered confidential in that they refer to interactions between two or more parties to which the FFETA Committee weren’t privy but are prepared to act in a conciliatory role only, unless there’s evidence that the member has acted in a manner that has the potential to bring the association into disrepute.

There are three categories of complaints/compliments. Below are the steps that will be followed with regard to each. In each case, please download the complaint form, complete and return to ffeta@tiscali.co.za

  1. Commercial
    • Complaint/compliment (in writing) will be presented to the FFETA committee
    • Both complaints and compliments will be redirected to the member
    • Inform the originator of the complaint/compliment of the action taken
    • Close File
  2. Technical
    • Complaint/compliment will be presented to the Chairman, Vice Chairman and Treasurer (Executive) and if believed valid would then be presented to the FFETA committee
    • Complaint will be submitted to the appointed 3rd Party Inspectorate* at FFETA’s cost
    • Both complaints and compliments will be redirected to the member along with notification
    • Findings of the 3rd Party Inspectorate will be heard by committee and any omissions or queries identified will be redirected back to the 3rd Party Inspectorate to answer
    • Based on the findings and recommendations of the 3rd Party Inspectorate, the committee will consider the following options :
      1. Close the file based on the matter having been successfully resolved and give notice of same to both parties
      2. Refer the matter to the authorities (Local Authority, Chief Inspector for the Department of Labour, the South African Police Services) along with the report from the 3rd Party Inspectorate and give notice of same to both parties
      3. Close File

  3. * Since committee members are predominantly employed by FFETA Members and it would place them in a difficult position to adjudicate a technical matter by a competitor, technical issues are refered to a 3rd Paty Inspectorate acceptable to FEETA, based on their technical knowledge and experience with the equipment named in the complaint. A 3rd Party Inspectorate is a company that offers this service, does not compete in the market place with those who design, install or maintain and is not associated or connected with another who design, install or maintain the equipment in question.

  4. Conduct of Members
    • Complaint / compliment will be presented to the FFETA Executive Committee (the Chairman, Vice Chairman and Treasurer) and if believed valid would then be presented to the FFETA Committee
    • The Executive Commitee will appoint a committee member to investigate a complaint and report back to committee their findings and opinion
    • Both complaints and compliments will be redirected to the member
    • On hearing the feedback from the appointed committee member with regards to a conduct complaint, committee will adopt remedial action where appropriate and notify the member of that decision
    • Complainant will be thanked for their participation and informed of the outcome of the action taken without giving details
    • Member will be advised of committee’s decision. Member has right of appeal which must be submitted in writing within 30 days when it will be referred to an independent arbitrator and each party will carry his own costs
    • Close File





Meet the Committee

Belinda van der Merwe Chairperson – Delacon Fire Belinda is the Manager at Delacon Fire.

She is registered as a professional planner at the SA Council for Planners, a member of the Fire Engineering Association of South Africa and has been a member of the SAQCC Fire 1475 Committee and FFETA Executive Committee since 2016.
Astrid Wright Vice Chair – East Rand Fire Astrid has served on the FFETA executive committee since 2005 and was elected Vice Chairperson in 2007.

She has also served on the SAQCC (Fire) executive committee and is one of the few female registered competent persons in the country, and is a respected member of the fire industry.
John Caird Treasurer – Phoenix Fire John joined Chubb Fire in Port Elizabeth in 1991 as Workshop Superviser, before moving on to Technical Sales Consultant, and Quality Control.

He moved to G-One-Fire in 2008 as Service Manager and then to Phoenix Fire Protection in 2012, where he runs the Safety and Training Departments.
Lizl Davel Atlas Fire After buying Atlas Fire Security from her father in 1990, Lizl has been actively involved in the fire industry and serves on bodies such as the Industrial Fire Technology Association and the SAQCC.

She also serves on the board of the CENTA Fire Group.
Rosemary Cowan Administrator Rosemary emigrated to South Africa in December 1989 and began working for FFETA in May 1990 when her father, Frank Sims, was the Administrator.

She took over the position after his death in July 1997, and assumed the position of Administrator of SAQCC (Fire) after its inception in 1999.
Jeremy Kellett FES & S Jeremy has served on the FFETA executive committee since 1985 and was Chairman for the period 1998 to 2003.

He is the managing director of his own fire equipment company and a director and technical chairman of the CENTA Group. Jeremy is also a founding member of the SAQCC (Fire).
Ivan Radmore IBR Fire After a career in the army and prison services, Ivan has been at the helm of his own successful fire company, IBR Fire, for 25 years.

A leader and innovator in the field, he is chairman of the SAQCC Fire Detection & Gas Suppression Committee, and also servers on the SAQCC Fire 1475 Committee.
Pre Govender Firecheck Pre holds the position of Operations Manager at Fire Check, and is solely responsible for the company's fire stopping division, as well as its SANAS accredited test station and ISO 9001 quality system.

Pre is a qualified assessor and facilitator and holds an array of fire and safety related certificates.
Dawie Oberholster Company Name
Meshak Gabeni Mega Fire CV to follow.
Tom Dreyer FEST Tom has been a member of the Executive Committee of FFETA for many years, and has served as Chairman of the SAQCC Fire.

He is a director of the International Technical Competency Training University and is actively involved in the SAQCC (Fire), ECSA and SABS.
Johan Pretorius ? CV to follow.

About us

FFETA was formed in 1973 for the benefit of manufacturers, wholesalers and retailers of fire fighting equipment and their customers.

Our main aims are to inform members and encourage customer satisfaction through product integrity and our Code of Conduct.

We are committed to promoting high standards in equipment, workmanship, maintenance and service to the public – and ethical conduct within the industry. We also take the responsibility of eradicating any harmful business practices that might affect the industry.

Find out more

Contact Us

  • Address: 1st Floor West
    Helvetia House
    Greenvale Road
    Wilbart, Germiston

    Postal: Postnet Suite #86
    Private Bag X10020
    Edenvale 1610

  • Phone: +27 11 455 3157

  • Fax: +27 11 455 4126

  • Email: rosemary@tiscali.co.za

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