FFETA was formed in 1973 for the benefit of manufacturers, wholesalers and retailers of fire fighting equipment and their customers.
Our main aims are to inform members and encourage customer satisfaction through product integrity and our Code of Conduct.
We are committed to promoting high standards in equipment, workmanship, maintenance and service to the public – and ethical conduct within the industry. We also take the responsibility of eradicating any harmful business practices that might affect the industry.
Anyone involved in the manufacture, wholesale or retail of fire fighting equipment is urged to join FFETA – click here to find out how membership benefits you.
The Association is managed by an Executive Committee of members elected, appointed, or co-opted during the Annual General Meeting. Office-bearers serve in an honorary capacity and receive no remuneration for services rendered.
Code of Conduct
Member of FFETA abide by a code of coduct embracing the following:.
- To act with integrity, dedication and responsibility at all times, uphold standards, and avoid any action contrary to the public interest that would bring the Association or the industry into disrepute.
- Decline to act in a professional capacity unless capable, qualified and competent to do so.
- Uphold the highest degree of professional conduct towards clients, colleagues and competitors.
- Support improvements to the law and administration, and promote beneficial legislation or other measures affecting the Association and the fire fighting equipment industry.
- Subscribe to the highest level of safe working practices through training, skills development and daily disciplines.
All FFETA Corporate and Branch members must:
- Conform to the SABS Qualification relevant to their section of the industry.
- Carry public liability insurance for at least R500 000.
- Hold a FFETA recognised certificate of competence for each employee engaged in service maintenance.
Annual General Meeting: 18 November 2020
Click here for minutes from the AGM
Dear valued FFETA members
Last year on 14 November 2019 when I presented my Chairperson’s report to the Annual General Meeting of FFETA none of us could imagine the extremely difficult time that was looming just a few months away.
All sectors of the fire industry were affected by the hard lockdown that commenced by the end of March 2020. The impact of Covid19 ranged from financial – from low impact on financial performance to maximum impact where companies were going through tough restructuring processes, or directly said - a reduction in income that necessitated drastic measures to survive. It also impacted on services – many of our members had sales, installations and servicing that were already booked for 2020 which had to be postponed or cancelled. Some companies resorted to measures by putting staff on unpaid leave or decreased salaries whilst absent due to Covid19. Trade was also negatively impacted on as a high percentage of the fire equipment sold locally, is imported from China and European countries and these countries also experienced severe lockdown measures. The supply of these products was interrupted even though members’ businesses commenced with the full complement of their business activities as soon as lockdown regulations permitted it.
Therefore, I am grateful and want to extend a warm welcome to everyone attending the Fire Fighting Equipment and Traders Association’s (FFETA) Annual General meeting of 2020 here at Helvetia House on behalf of the FFETA Executive Committee Members. And I want to acknowledge the members that cannot be here today as a result of the challenges that Covid19 still has on our daily lives. One thing is sure and that is that we will never again take gatherings such us this, for granted.
Last year was FFETA’s 45th anniversary since its establishment and I am pleased to report positive results of the achievements of FFETA for the period 1 July 2019 to 30 June 2020. This clearly illustrates that FFETA is still a truly relevant role-player in the South African fire industry and on top of that a resilient association driven by passion for excellence. The members that are present today are voluntarily attending the AGM. FFETA embraces a positive spirit of engagement. FFETA has close ties with regulatory bodies such as SAQCC Fire and this has proven to be a symbiotic relationship.
For the period of this report FFETA’s membership stood at 104 of which 99 were Corporate, 3 Branch and 2 Affiliated members. Six new members joined FFETA during the period of the 1st of July to December 2019 and 5 new members during the last six months for the reporting period, namely the 1st of January to the 30th of June 2020. We have lost two members during this time, one closed down and one moved out of the industry. The retention rate of membership is extremely well, and I want to thank members that made this possible.
In August 2019 Mr Pre Govender was nominated as vice chairperson of the Executive Committee due to the emigration of the previous vice chairperson. All members also received the final new FFETA logo in August 2019 to incorporate into their branding.
Members of the FFETA Executive Committee represent FFETA at the SANS working committees that plays an integral role in the revision of SANS 1475 Part 1 & 2, SANS 10105 Part 1 & 2 and SANS 1910. FFETA also has had active representation at the SANAS steering technical committees and the PER working committee. Here I want to thank Jeremy Kellet and Johan Pretorius for serving on the different committees. SANS 543 – the SANS standard for fire hose reels with semi rigid hoses has now been revised, published and available for purchase. The incorrect drafts of SANS 1475 and 10105 that were sent out for public comment have all since been corrected and sent out to the members of the relevant workings groups to confirm their agreement with the necessary corrections. Although it falls outside the reporting period of this report, I want to request members to comment on the draft SANS 10105 Part 1 and 2 that has been circulated last week via e-mails to members for comments. The comment period closes on 21 January 2021. It is foreseen that the drafts of SANS 1475 Part 1 and 2 for public comment will be circulated in the first half of 2021. Inputs on these standards by FFETA representatives was given with a view to address new challenges that faces the industry as a whole and to align to similar standards in other parts of the world. I therefore urge the Executive Committee members as well as FFETA members to put their name forward and to represent FFETA on the SABS working committees. We cannot criticize the standards and then not have effective representation on working committee level. There is always room for different opinions and healthy debates.
FFETA is also well represented at SAQCC because it has a seat as per the Memorandum of Incorporation of SAQCC Fire and through individual FFETA members serving on the different bodies. This ensures healthy debates and cross pollination of ideas that are presented by FFETA representatives at steering and technical committees.
FFETA furthermore has representation at committee level of other industry bodies such as the FDIA and IFE. FFETA Executive Committee members have also actively participated in the SAQCC/QCTO process in its endeavours to establish a qualification within the national framework. In this regard I want to thank Lizl Davel and John Caird for sacrificing many hours in this regard.
The FFETA website was updated and still needs to be populated by the members. This is now working properly. The website benefits large and small companies to showcase their areas of expertise. Please visit the website and populate it to ensure that your company profile is going to appear.
The FFETA function in August 2019 in Polokwane prior to the SAQCC Fire roadshow offered members in the region to network and was also used as an opportunity to invite other Limpopo based companies to hear what FFETA has to offer as well as enjoy a dinner. No functions could be held from April to June 2020 due the restrictions imposed by the National Disaster Management Regulations. As the functions had all proved so successful last year, FFETA even added a function in Cape Town and Bloemfontein to the calendar.
These had to be cancelled due to the Covid19 restrictions. After last year’s AGM FFETA had the year-end function at the Hard Rock Café in Nelson Mandela Square. One thing is sure about FFETA members and guests, they take challenges to dress according to a theme, in this case Grease, seriously!
I want to thank Rosemary Cowan, Administration Manager, that manages the day-to-day business of FFETA. For a considerable period since March 2020 Rosemary was working from home and despite logistical challenges kept on processing orders for neck rings. Companies were putting in huge orders as early as May 2020 which created an exposure risk for Rosemary. In order to prevent a disruption in the supply of neck rings Centa kindly offered to provide neck rings on behalf of FFETA from the Centa Group Warehouse in Jet Park. In this regard I want thank Duncan Boyes, Chairperson of the SAQCC Fire Board of Directors and Chairman of the Centa Group who made available the facilities and human resources of Centa in Kempton Park to distribute the FFETA neck rings.
Lastly, I want to thank all the Executive Committee members for their precious time to attend meetings and participate in ad hoc matters between meetings and to represent FFETA at other committees and working groups.
BELINDA VAN DER MERWE
Complaints and Compliments
Both complaints and compliments are considered confidential in that they refer to interactions between two or more parties to which the FFETA Committee weren’t privy but are prepared to act in a conciliatory role only, unless there’s evidence that the member has acted in a manner that has the potential to bring the association into disrepute.
There are three categories of complaints/compliments. Below are the steps that will be followed with regard to each. In each case, please download the complaint form, complete and return to firstname.lastname@example.org
- Complaint/compliment (in writing) will be presented to the FFETA committee
- Both complaints and compliments will be redirected to the member
- Inform the originator of the complaint/compliment of the action taken
- Close File
- Complaint/compliment will be presented to the Chairman, Vice Chairman and Treasurer (Executive) and if believed valid would then be presented to the FFETA committee
- Complaint will be submitted to the appointed 3rd Party Inspectorate* at FFETA’s cost
- Both complaints and compliments will be redirected to the member along with notification
- Findings of the 3rd Party Inspectorate will be heard by committee and any omissions or queries identified will be redirected back to the 3rd Party Inspectorate to answer
- Based on the findings and recommendations of the 3rd Party Inspectorate, the committee will consider the following options:
- Close the file based on the matter having been successfully resolved and give notice of same to both parties
- Refer the matter to the authorities (Local Authority, Chief Inspector for the Department of Labour, the South African Police Services) along with the report from the 3rd Party Inspectorate and give notice of same to both parties
- Close File
* Since committee members are predominantly employed by FFETA Members and it would place them in a difficult position to adjudicate a technical matter by a competitor, technical issues are refered to a 3rd Paty Inspectorate acceptable to FEETA, based on their technical knowledge and experience with the equipment named in the complaint. A 3rd Party Inspectorate is a company that offers this service, does not compete in the market place with those who design, install or maintain and is not associated or connected with another who design, install or maintain the equipment in question.
Conduct of Members
- Complaint / compliment will be presented to the FFETA Executive Committee (the Chairman, Vice Chairman and Treasurer) and if believed valid would then be presented to the FFETA Committee
- The Executive Commitee will appoint a committee member to investigate a complaint and report back to committee their findings and opinion
- Both complaints and compliments will be redirected to the member
- On hearing the feedback from the appointed committee member with regards to a conduct complaint, committee will adopt remedial action where appropriate and notify the member of that decision
- Complainant will be thanked for their participation and informed of the outcome of the action taken without giving details
- Member will be advised of committee’s decision. Member has right of appeal which must be submitted in writing within 30 days when it will be referred to an independent arbitrator and each party will carry his own costs
- Close File